I demonstrated impressive self-control when I went by to check to see if my iPad was ready. They had not called on Friday or Saturday, but thinking the bad weather across the nation might have caused a delay, I wasn't especially concerned. ARCs were arriving in the mail, and I was finding books in my stacks that had been shelved and forgotten.
However, when I got there and asked if my iPad was ready, my name wasn't even in the system, and they couldn't, initially, find my iPad--well, my patience began to erode.
This was not the young man who had helped me on previous occasions or the woman who took my name and phone number and said she would order the battery. It wasn't his fault.
They finally found my iPad, but of course, the battery had not even been ordered. I was devastated.
Now for the good part: When Fee came home, he gave me an early Christmas gift, a Kindle Fire HDX. I immediately registered and all of my books appeared! Love that man!